Special Alerts

9/22/2020

Posted on September 22, 2020 at 2:25 pm

Dear Residents and family members:

9th and 11th Street Chautauqua Guest Homes are pleased to announce that we will begin scheduling supervised outdoor visits effective immediately.  To ensure fairness to all residents, we will offer each resident the opportunity to have two visitors for an outdoor visit for up to 30 minutes once per week.  If you would like to have an additional visit, please inform the facility and we will compile a waiting list for an additional visit only after each resident has had the opportunity for a visit and if the schedule permits. 

How do I schedule an outdoor visit?

All visits must be scheduled with the activity coordinator at each facility. 

What are the visitor criteria?

  • Visitors must wear a face mask during the entire visit
  • Visitors must use hand sanitizer prior to and at the completion of the visit
  • Any visitor who is experiencing any symptom of COVID-19 will refrain from visiting  
  • Any visitor who has a pending test for COVID-19 will not visit the facility until a negative result has been obtained
  • All visitors must answer health screening questions and have temperature taken at the facility prior to the visit and at the completion of the visit
  • Any visitor who has visited the facility who tests positive within 14 days of their visit will immediately notify the Administrator or the Director of Nursing at the facility
  • Due to the risk of exposure, physical contact (holding hands, hugging, kissing, etc.) is not permitted during the visit. 
  • Due to the unpredictability of children, we ask that only adult visitors visit at this time.  The minimum visiting age will be 16 years old.

Where will my visit take place?

Supervised visits will occur in the front of each building.

What happens in the event of inclement weather?

Resident safety will always be our first concern.  In the event that weather conditions pose a potential threat to safety, the visit will be canceled and rescheduled.

How will social distancing be maintained?

The facilities will offer two styles of visiting.  One style will be that the resident is placed behind a protective plexiglass on the top of the table and a protective barrier on the bottom of the table.  The other style will not have protective plexiglass, the resident will be at one end of the table and the visitor at the other end.  Please indicate your preference when scheduling a visit.

How do I ensure that the visiting station has been disinfected before my visit?

We ask that visits are completed on time so that we may have the necessary time to disinfect all surfaces of the outdoor visiting stations prior to the next scheduled visit.

If you have any additional questions regarding outdoor visits, please feel free to contact the Activity Coordinator or Administrator at each facility.  Our regulations continue to evolve, we will notify you of any changes result in changes to our outdoor visiting status.

8/6/2020

Posted on August 7, 2020 at 9:35 am

To all Chautauqua Residents and Families;

I asked to write this update this week from my perspective as one of the corporation’s Infection Preventionists.  I just want everyone to know how serious this virus continues to be and how difficult it is to control. 

Part of my job is to monitor local, regional, and state-wide trends regarding virus activity.  Below is some info from the Iowa Department of Public Health on two neighboring counties with outbreaks in their nursing facilities.  In Cerro Gordo County, Good Shepard, a 210 bed nursing facility, has experienced 118 residents and staff with COVID-19.  In Franklin County, 2 nursing facilities have outbreaks.  Sheffield Care Center, a 45 bed nursing facility has experienced 41 residents and staff with COVID and a 105 bed home in Hampton has 38 residents and staff with the virus and numbers increasing daily.  These statistics should prove how important it is to do our best to keep the virus out of our buildings and how quickly it affects the majority of residents if it does appear in nursing homes. 

In Floyd County towards the end of last week, we had a COVID 19 case count of 101.  At 10 AM today, this number had risen to 133.  When the virus is present within the community and spreading so rapidly, my concern is that the chances of us keeping it out of the facilities continue to decrease.  I also know that our management team is getting lots of questions regarding visiting residents or residents going out of the facility.  In my opinion, lessening restrictions at this time would increase the likelihood of an outbreak.  I am fearful of the consequences of this.

Last week you read about our testing plan.  This has been initiated and at this point we have not had any positive resident or staff tests.

I know that since March there has been lots of conflicting information regarding best practices.  I can assure you that at Chautauqua we are doing our best to sort out and act on all scientifically based recommendations to provide as many safeguards as possible. 

With widespread community outbreaks, we only have two defensive moves-limiting contact opportunities and PPE.  Simply stated, to limit contact, screening of residents occurs 2-3 times each and every day.  Staff are screened at the beginning and the end of their shifts.  And visitation is still restricted to essential personnel.  Group activities and communal dining are NOT occurring.

Regarding PPE, residents have cloth masks that are to be worn whenever interacting with anyone else (even during window visits).  Staff wear procedure masks and eye protection when they enter the building and only remove the same when they check out except during their meals and breaks.  When residents are in isolation or quarantine, more PPE is used. 

I hope that everyone who reads this can appreciate the effect this has had on our employees.  I cannot thank them enough for caring enough to follow all our directives and procedures.  I encourage you to take the time to thank any of them-they all deserve it very frequently (like daily).  Without their efforts, I am convinced we already would have had an outbreak.  Our staff have once again proven how they put the residents first.  Please appreciate this!

I also want you to know that if the worst happens and we do have an outbreak, it doesn’t mean we have failed.  If this occurs, we need to support each other even more.  If an outbreak occurs it will be despite all of our extensive efforts, not because we didn’t try.  Again, with our community data, this becomes more and more likely.

Our other Infection Preventionist, Sandy Staudt and I have been in contact with county, regional, and state contacts as we update our efforts to fight COVID-19.  Sandy recently talked to an administrator currently experiencing an outbreak.  Her comment was “It’s like nothing you can imagine.”  And a recent article in a long-term magazine stated it best when writing “we can’t worry about keeping the virus out, we have to figure out how to live with it” — a sobering comment that rings true to me. 

Thanks for reading this long letter.  Please realize that Chautauqua is doing its best and that we need all of you to continue to be involved in the lives of all the residents in any of the approved methods.  We continue to be concerned about the psycho/social effects of this prolonged isolation for our residents and will help you stay connected in any manner.  We are all committed to doing what’s right and keeping ALL of our residents safe. 

Sincerely;

Susan Ayers, RN, BSN, Infection Preventionist

July 30, 2020

Posted on July 30, 2020 at 3:50 pm

To Our Residents and Family Members:

As of Thursday, July 30, 2020, 9th Street and 11th Street Chautauqua Guest Homes and Riverside Senior Living continue to have no new cases of COVID-19.  The facilities continue with increased monitoring of all residents/tenants and screening of all individuals entering and exiting the facilities. 

We are preparing to begin conducting monthly testing of all residents/tenants and staff members starting next week.  We continue to closely monitor the COVID case counts for Floyd County and we are in the process of finalizing our policy and procedures regarding limited outdoor visitation. Limited outdoor visitation will be contingent on case count trends and any confirmed cases in any of our facilities.

We are pleased to announce that this week, both 9th Street and 11th Street Chautauqua Guest Homes began to offer haircuts to our residents.  We are fortunate to have a staff member who is also a Licensed Cosmetologist and she will be offering haircuts only to our residents one day a week at each facility until our routine Licensed Cosmetologist is able to enter the facility.  The cost for a men’s haircut is $16.00 and $20.00 for a women’s haircut. Please contact the facility if the price is not acceptable to you and you choose to wait.   No set & shampoos or perms will be offered until the return of our routine Cosmetologist.   

We would like to thank you for all of your continued support and understanding during this unprecedented time.  If you have any questions or concerns, you are encouraged to contact the facilities.  Please continue to check the facility website at www.chautauquaguesthomes.com and Facebook for updates as well.

Sincerely,

Mary Shupe,                                       Misty Hobert,

Administrator                                     Administrator

July 23, 2020 weekly update

Posted on July 23, 2020 at 5:46 pm

July 23, 2020

To Our Residents and Family Members:

As of Thursday, July 23, 2020, 9th Street and 11th Street Chautauqua Guest Homes and Riverside Senior Living continue to have no new cases of COVID-19.  The facilities continue with increased monitoring of all residents/tenants and screening of all individuals entering and exiting the facilities. 

We will be starting to conduct monthly testing of all residents/tenants and staff members in August.  We continue to closely watch the COVID case counts for Floyd County and as these begin to stabilize, we will inform you of how we will be proceeding with allowing limited outdoor visitation. 

We would like to thank you for all of your continued support and understanding during this unprecedented time.  If you have any questions or concerns, you are encouraged to contact the facilities.  Please continue to check the facility website at www.chautauquaguesthomes.com and Facebook for updates as well.

Sincerely,

Mary Shupe,                                       Misty Hobert,

Administrator                                     Administrator

Covid-19 Update July 16

Posted on July 17, 2020 at 12:53 pm

July 16, 2020

To Our Residents and Family Members:

As of Thursday, July 16, 2020, both 9th and 11th Street Chautauqua Guest Homes continue to have no active cases of COVID-19.  The facilities continue with increased monitoring of all residents/tenants and screening of all individuals entering and exiting the facilities. 

We have been informed today that there was a positive case at our Riverside Senior Living facility.  This case is currently isolated to Riverside and they are conducting further testing of tenants and staff members.

The facilities continue to be in Phase 1 of the reopening plan.  We are in the process of arranging to allow outdoor visits and when these plans are finalized, we will be sending out information to you.  We will be following the direction of Public Health and the Iowa Department of Inspections and Appeals as we make advances in this process.  We continue to monitor the case counts in Floyd County to guide any final decisions as we move forward in any progression towards reopening. 

We would like to thank you for all of your support and understanding as we continue through these unprecedented times.  If you have any questions or concerns, you are encouraged to contact the facilities.  Please continue to check the facility website at www.chautauquaguesthomes.com and Facebook for updates as well.

Sincerely,

Mary Shupe,                                       Misty Hobert,

Administrator                                     Administrator